Any merchandise being returned must be in the original packaging with any tags still attached. Returns must be made within 30 days of delivery along with an invoice either from the website or one enclosed with the package. We're sorry, but all personalized items are not returnable, so please check spelling, punctuation or monogram before you submit any orders online. No returns on sale or past holiday items. Any returns without a receipt may be subject to discounted prices and in store credit only.